ITILĀ® 4 FOUNDATION
CERTIFICATION TRAINING

ITIL 4 Foundation Course is a Foundation level course that introduces the ITIL 4 concepts, where you will learn IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. This 2-day ITIL 4 Foundation is ideal for professionals and enterprises transitioning from v3 to ITIL 4 version.

ITIL 4 Foundation Training and Certification Course

The purpose of the Foundation course and qualification is to introduce students to the essential concepts associated with ITIL¢ī v4 and prepare students to take the ITIL¢ī v4 Foundation Certificate in IT Service Management.

The course will give students an understanding of the common language and key concepts of ITIL¢ī v4. Furthermore, the qualification will enable students to progress onto more specialised ITIL¢ī v4 courses and qualifications.

Key Features of ITIL 4 Foundation Training Course

  • Interactive instructor-led ITIL 4 Foundation certification training
  • ITIL 4 Foundation course accredited by AXELOS
  • Interaction with co-participants from diverse backgrounds
  • Case Studies which are Industry driven
  • Participate in Retrospective Sessions
  • Highly Qualified, Certified, and Accredited trainers
  • Study Guide created by subject matter experts
  • 97% pass success rate
  • Mock tests provided
  • Additional ITIL 4 Foundation training session complimentary within next 2 months

Agile Scrum Foundation Training and Exam Details

  • Key concepts and guiding principles of the ITIL 4 framework
  • Understand the Service Value system and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

  • There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful to clear the ITIL 4 Foundation exam on the first try.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Language: English

  • The ITIL 4 Foundation examination cost is USD 280.

Job roles that can benefit from ITIL 4 Foundation training course include, but are not limited to:
  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

FAQs on ITIL 4 Foundation

Participants attending this ITIL 4 Foundation training will gain knowledge of ITIL 4 concepts and terminology, develop IT practices using ITIL guidelines, recognizing the importance of IT and business integration, and exploring the service value chain within the organization.

After completing your ITIL 4 Foundation training, you will gain fundamental understanding of:

  • Key concepts and guiding principles of the ITIL 4 framework
  • Service Value System and the four dimensions of Service Management
  • Knowledge of the link between ITIL 4 and other practices such as Agile, DevOps, and Lean
  • ITIL management practices, and more

Job roles that can benefit from ITIL 4 Foundation training include, but are not limited to:

  • IT Professionals
  • ITSM Managers
  • Individuals working in the areas of IT (Digital, Product, Development)
  • Service Managers
  • Database Administrators
  • Software Professionals
  • Service Process Owners
  • Individuals starting their journey in Service Management
  • Existing ITIL qualification holders

There are no pre-requisites to take up the ITIL 4 Foundation Exam, although having basic knowledge of Service Management concepts will be helpful.

  • Type: Multiple Choice Questions - 40 questions
  • Duration: 60 Minutes (1 hour)
  • Result: 26 out of 40 (65% pass mark)
  • Open book: No
  • Language: English

Organize Corporate Group ITIL 4 Foundation training for your teams around the world

Ember Solutions provides a live virtual instructor-led corporate training program customized for enterprise teams who wish to train their employees on specific aspects of their job processes or responsibilities. The corporate training by our expert certified trainers will enhance your learning curve and enable your teams to utilize their skills to meet the industry standards.

  • Experienced & Industry Specific Trainers
  • Life time LMS access
  • Deliver sessions across continents via Live Virtual Instructor-Led Training
  • Customized Trainings